Daraz always tries to help customers sincerely. Moreover, if you give proper feedback or rate your experience with Daraz- it could be easier for us to ensure better assistance for you. Which things of Daraz & DarazMall are more important to you can help us to manage the best online shopping experience in Bangladesh.
Where I Can Participate in Daraz Survey?
You’ll get a Daraz email subjected to ‘Rate your experience on Daraz‘ after the delivery of your product. You have to open the email first. When you click on the answer it will redirect you to the Daraz experience survey.
What Questions I Have to Answer
Q-1: Daraz NPS 2020 will ask you some simple questions about your experience with Daraz like how likely you are to recommend Daraz on a scale of zero to ten.
Q-2: Then let us know which part of shopping is most important to you. It can be browsing and search checkout and payment, customer service, etc.
Q-3: According to your statement next question will be revealed regarding your previous answer.
Q-4: You can then inform us about your elaborated experience in the next question-answer field.
Q-5: This next question is about your other online preferences. (You can also select Daraz along with your own custom preference)
Q-6: The final question is about DarazMall- whether you know about DarazMall or not. We all know about DarazMall- the biggest carnival of brands and authentic products. Then you need to input what it comes to your mind when thinking about DarazMall?
Now hit the submit button. A thank you page comes up with the Dazz logo. Your answer is recorded and will help us to provide a better service to our customers