With amazing Daraz deals and offers, there’s bound to be a lot of online traffic and there’s always a good chance that your shopping experience might not go quite like you planned.
Why? Because there are far too many problems and confusions that come with Daraz mega sales, especially one of such a huge scale. Well, the good news is that we’re here to help make sure you’re all set to deal with any problem you face while shopping at Daraz BD!
Here are the most common expected problems you’re likely to encounter:
PROBLEM #01 – “The website is too hard to navigate”
It’s common for online customers to find the website too hard to navigate. But you don’t have too much time to figure it out during a 24-hour sale.
SOLUTION: Download the Daraz App!
With the Daraz app, browsing through the sale will be like a walk in the park.
PROBLEM #02 – “Always miss out on flash sales”
Daraz sale comes with a whole lot of discounts and it can be hard to keep up with all of them, especially the flash sales.
SOLUTION: Switch on your notifications
Keep up with flash sales by turning on your notifications so that the Daraz app can notify you about them.
Problem #03 – “Can’t find the exact product I’m looking for”
The most common customer complaint is that they are unable to find the product that they once saw on Daraz and are now looking for it again.
SOLUTION: Add the product to your wish list right away
The easiest way to avoid this is by adding the product to your wish list then and there. This way, you won’t lose the product and if you want to buy it, you can add it to your shopping cart directly from the wish list.
Problem #04 – “It takes too long to check out”
During sales, the server gets really busy, and checking out can take forever.
SOLUTION: 3 simple steps to avoid this-
- Save your debit/credit cards
- Add your favorite picks to the shopping cart.
Follow these 2 simple steps and your check out should be much faster!
Problem #05 – “Not sure what to buy from the 12.12 sale“
12.12 is the mega year ending sale, so no wonder many customers get overwhelmed with the massive discounts and markdowns.
SOLUTION: Go through Daraz Life buying guides
Daraz Life, the blog team of Daraz, has compiled a variety of detailed buying guides that can help you decide what’s worth buying during any sale.
Problem #06 – “Don’t know how to tell if a product is fake“
Online shopping always carries the risk of fake products and first-time shoppers often become a victim of this.
SOLUTION: Apply the Daraz Mall filter
Daraz Mall sellers are verified and 100% genuine. To apply the filter if you want to be careful about avoiding all fake products.
Problem #07 – “How to tell if a seller is reliable or not?”
Sometimes you might want a product that isn’t available on Daraz Mall. What to do then?
SOLUTION: Check seller rating and customer reviews
In that case, you should take a look at the seller review rating and the customer reviews on the product page. That should give you an idea of how reliable the seller is.
Problem #08 – “The order shipping takes too long“
Many customers run away from online shopping because it takes too long before the product is shipped to them.
SOLUTION: Check for global collection and delivery options
Check the delivery status for your desired product on the right-hand side of the product- you can see many parameters that can help you to know. Make sure your product is not from the global collection and also check if there’s a one-day delivery option.
Problem #09 – “The products run out too quickly”
Everyone is waiting for a big sale, so it’s not surprising that the items run out very fast.
SOLUTION: Prepare your cart in advance.
Add your favorite picks to your shopping cart in advance and check out as soon as the sale is launched. Staying ahead of the sale is the best way to make sure you get your hands on all your desired products.
Problem #10 – “What if the products can’t be returned/exchanged later?”
There’s a very rare chance that you might end up with a faulty product that you would want to return or get exchanged.
SOLUTION: Check the product return/exchange policy
To make sure you don’t face any issues should such a need arise, check if there’s a return/exchange policy for the particular item.
Problem #11 – “How can I be sure if the clothes will fit me?”
Buying clothes online always raises the concern if the outfit will fit well or not.
SOLUTION: Check the size chart.
To make sure the fitting is decent, always check the size chart attached with the product image on the product page.
Problem #12 – “We’re confused how to avail the different discounts”
Daraz brings a variety of discounts and sales to give the customers historical price markdowns. It can be complicated to understand how every discount and deal work.
SOLUTION: Read Daraz Life Blogs
To make sure you know exactly how each sale and discount works, we’ve prepared for you a bunch of extensive Daraz buying guides that offer complete information on how to make the most of the Daraz shopping this year.
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