May 18, 2022 3:57 PM Wednesday
easily return products on daraz.com.bd

How to Return Products on Daraz

Ever wondered what you would do if you ordered something online and did not like it but there was a no-return policy? With Daraz, you don’t get to face such problems. Daraz makes online shopping easy and returns even easier and that too absolutely free. So, next time you order something from Daraz online shopping that you did not need or came in wrong or you’re not satisfied with, just get it returned and refunded. It’s simple and quick and absolutely free! You can visit Daraz 11.11 Sale campaign to grab some best deals at a discounted price.

All you need to do is follow a few simple steps that we thought you should know in detail.

Process of Returning a Product You Ordered from Daraz

First, log in to your Daraz account and head over to ‘My Orders’.

track your orders from daraz.com.bd

Here’s where you’ll find your orders

Next step is to select the order you wish to return and then click Manage.

manage your orders from daraz.com.bd

Just click Manage

Your next step is to click Return.

click to return products on daraz.com.bd

Click on Return

Then, you’ve to select a reason for Return.

choose a reason to return products on daraz.com.bd

It’s okay to choose the right reason. Daraz won’t mind!

Now, the real question. How will you get your refund? Simply select your preferred option for payment. Payment gets cleared in approximately 13-20 days.

select the preferred option to return products on daraz.com.bd

Select your preferred option

Select where you’ll be dropping off the package. It can be any Daraz Shop or TCS center that’s the nearest, most convenient for you. Just make sure you check out the locations first if you’re unaware of them.

select shipment option of daraz.com.bd

Drop-off can be a Daraz Shop or a TCS centre.

Done with selecting? Just accept the terms and conditions and submit the form!

submit the return form to daraz.com.bd

Your next step is to pack your order in the same packaging with the Return label that comes along with your order. You just need to make sure the product is in the exact condition that it came in.

Conditions Which Need to Be Followed

👉 The product should be unused, unworn or unwashed. They can be tried, ofcourse.
👉 The product should have all the tags, manuals or freebies that come along with it.
👉 Your return parcel must have a return label in order to avoid any delay or mismanagement.
👉 Return request should be initiated within 7 days of delivery. Once the return window expires, nothing can be done.
👉 The refund process is entirely free and you’ll also get refunded for the shipping you pay.
👉 Refund Process will take time. Be patient!

Products That Cannot Be Returned

The products listed below are not eligible for Return.

 
Category Non-Returnable Items
Fashion Custom made items, women’s intimate apparel and men’s innerwear cannot be returned
TVs, Audio & Cameras Movies and Music cannot be returned
Computing & Gaming All software products that are labeled as non-returnable on their product detail pages
Home & Living Custom made items cannot be returned
Beauty & Health All items in this category, except for hair removal and other electronical items
Masher Bazar All items in this category, except for clothing, hair removal and other electronical items
Grocer’s Shop All items in this category
Pet Supplies All items in this category
Digital Goods Digital goods are any goods which are stored, delivered and used in its electronic format. All items in this category are non-returnable once purchased and delivered, unless it is of satisfactory quality, fit for a particular purpose and as described by the seller.

 

Now, you’re all set to initiate your return! You might also want to know how to avoid fake products on Daraz.

avoid scams while card payments on daraz

How to Avoid Frauds Paying with Your Credit Cards During Shopping Online?

With the rapid expansion of digitalization and reliance on the internet, online payment and e-banking facilities have become an integral part of the e-commerce industry. However, recently, Daraz has observed an increase in Daraz frauds and Daraz scams being taken place by scammers and hackers.

It is no doubt that online purchases from your credit/debit cards are a convenient method of paying for goods with many perks and added benefits for users. These very benefits often lure scammers and fraudsters to take advantage of the ease of payment offered by card payments through vulnerable victims.  

 

With so many offers and discounts available on credit and debit cards on Daraz, more and more fraud crimes are being committed using this digital retail in creative ways by scammers to steal money from users by placing fake orders.

So, if you’re worried about credit card fraud on Daraz or any other online shopping medium, we’re here to guide you on how to shop online with your credit/debit card safely and smartly to avoid any misfortune happening to you or to anyone around you!

Here are some of the tips to follow to avoid being a victim of online card payment Daraz frauds:

  • NEVER share your OTP (one-time-password) with anyone. Daraz or any bank in Bangladesh never asks for the OTP number or code.
  • Do not use your card for Daraz payments outside of the Daraz website or app even if the seller claims to be a verified seller on Daraz.
  • Do not reply to calls, SMS, or emails that ask you to provide your account information, your Daraz ID or password combination. Daraz will never ask you for personal information.
  • Never disclose your card details if you get a call or message from a suspicious number. Scammers can disguise as a representative from Daraz Customer Service and steal your data.
  • Do not click on links and enter your card details if it is not an authorized or official link of the Daraz website or your bank.

Daraz aims to make online shopping a safe experience for all its users and the security of its customers is its main priority.

If you have faced these issues or suspect fraudulent activity by someone claiming to be a representative of Daraz, reach out to us at https://www.daraz.com.bd/contact-us/ or connect us via the live chat feature.

order products fulfilled by Daraz Bangladesh

Want Super Fast Home Delivery? Order Products Fulfilled by Daraz BD!

daraz logo png (দারাজ লোগো)Daraz Bangladesh presents a lot of discount offers to their shoppers that reflects again some unbelievable online mega deals of the year at numerous exciting categories like men’s and women’s fashion, beauty & health alongside smartphones, consumer electronics, home appliances, and groceries as well.

What is Fulfilled by Daraz (FBD) Bangladesh?

Fulfilled by Daraz or FBD is a premium delivery service of Daraz Bangladesh. To ensure the express daraz delivery system all over the country, Daraz BD facilitates customers with this praiseworthy service within the expected timeline.

Don’t you want to save some time? But FBD or fulfilled by Daraz meaning is that service which always ensures your package safety is fully packed from Daraz warehouses. And the quick express delivery will be only possible if you only select those products which are fulfilled by Daraz exclusively.

What are the benefits to order products fulfilled by Daraz (FBD)?

Super Fast Express Delivery

If superfast home delivery is your prime priority, note that by selecting fulfilled by Daraz products, you will be able to enjoy 24 hours delivery within Dhaka and 48 hours delivery outside of Dhaka.

Package Safety and Security

Daraz believes that your package’s safety and security are always our priority. However, when you order FBD products, special care is always taken by Daraz fulfillment Centers.

Premium Service

Actually, FBD products are the true reflection of Daraz premium service. So, order Daraz fulfilled products to receive home delivery in your expected time.

How to order Fulfilled by Daraz (FBD) Products?

Let’s find the easy steps:

Step no: 1 – Search your wanted productsearch your products on daraz.com.bd

Step no: 2 – Select Fulfilled by Daraz from the Service filterselect your favorite products from daraz.com.bd

Step no: 3 – Confirm FBD Products and Click on Buy Nowbuy fbd products from daraz.com.bd

For your information, if you want to receive your products from daraz delivery collection point address, then daraz delivery charge will be completely free. But now daraz delivery charge outside dhaka is BDT 35 while inside Dhaka the delivery charge of Daraz BD is 25 taka for 0 – 0.5 kg items only. Does daraz deliver on friday? Daraz delivery policy acts like 24/7 policy across whole Bangladesh.

Read Other Products About Daraz:

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