How to Return Products on Daraz 3 460

Ever wondered what you would do if you ordered something online and did not like it but there was a no-return policy? With Daraz, you don’t get to face such problems. Daraz makes online shopping easy and returns even easier and that too absolutely free. So, next time you order something that you did not need or came in wrong or you’re not satisfied with, just get it returned and refunded. It’s simple and quick and absolutely free!

All you need to do is follow a few simple steps that we thought you should know in detail.

Process of Returning a Product You Ordered from Daraz

First, log in to your Daraz account and head over to ‘My Orders’.

track your orders from daraz.com.bd

Here’s where you’ll find your orders

Next step is to select the order you wish to return and then click Manage.

manage your orders from daraz.com.bd

Just click Manage

Your next step is to click Return.

click to return products on daraz.com.bd

Click on Return

Then, you’ve to select a reason for Return.

choose a reason to return products on daraz.com.bd

It’s okay to choose the right reason. Daraz won’t mind!

Now, the real question. How will you get your refund? Simply select your preferred option for payment. Payment gets cleared in approximately 13-20 days.

select the preferred option to return products on daraz.com.bd

Select your preferred option

Select where you’ll be dropping off the package. It can be any Daraz Shop or TCS centre that’s the nearest, most convenient for you. Just make sure you check out the locations first if you’re unaware of them.

select shipment option of daraz.com.bd

Drop-off can be a Daraz Shop or a TCS centre.

Done with selecting? Just accept the terms and conditions and submit the form!

submit the return form to daraz.com.bd

Your next step is to pack your order in the same packaging with the Return label that comes along with your order. You just need to make sure the product is in the exact condition that it came in.

Conditions That Need to Be Followed

👉 The product should be unused, unworn or unwashed. They can be tried, ofcourse.
👉 The product should have all the tags, manuals or freebies that come along with it.
👉 Your return parcel must have a return label in order to avoid any delay or mismanagement.
👉 Return request should be initiated within 7 days of delivery. Once the return window expires, nothing can be done.
👉 The refund process is entirely free and you’ll also get refunded for the shipping you pay.
👉 Refund Process will take time. Be patient!

Products That Cannot Be Returned

The products listed below are not eligible for Return.

 
Category Non-Returnable Items
Fashion Custom made items, women’s intimate apparel and men’s innerwear cannot be returned
TVs, Audio & Cameras Movies and Music cannot be returned
Computing & Gaming All software products that are labeled as non-returnable on their product detail pages
Home & Living Custom made items cannot be returned
Beauty & Health All items in this category, except for hair removal and other electronical items
Masher Bazar All items in this category, except for clothing, hair removal and other electronical items
Grocer’s Shop All items in this category
Pet Supplies All items in this category
Digital Goods Digital goods are any goods which are stored, delivered and used in its electronic format. All items in this category are non-returnable once purchased and delivered, unless it is of satisfactory quality, fit for a particular purpose and as described by the seller.

 

Now, you’re all set to initiate your return! You might also want to know how to avoid fake products on Daraz.

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