Contact Us, Daraz

Facing Problem? Contact Anytime, From Anywhere! 41 58232

Last updated on December 26th, 2023 at 12:42 pm

As Daraz Bangladesh believes in the leading tagline “Happy Shopping”, Daraz always cares for the customers most. To ensure your safe and secure online shopping experience, Daraz is always here to provide the best customer service through Daraz BD Customer Care. If you are facing any problem while shopping, please feel free to contact us at 16492 (daraz helpline contact number Bangladesh) anytime from anywhere.

Besides, for solving any emergency issues of customers related to online shopping, the Daraz BD Help Center is ready to assist you through the Daraz helpline live chat eagerly. But if there are any further questions such as ‘How can I talk to Daraz customer care?’ – you can follow this post step by step.

How can You Contact Daraz Customer Care?

Daraz Customer Care follows some effective modules serving customers via Daraz Helpline BD:

The procedures are simple, if you choose the Daraz website, you can easily notice the Customer Care loop at the footer part of the website. There you can select the “Contact Us” page to contact us over Daraz BD Call Center or Daraz Call Center BD. But you can get help from Daraz BD Hotline and Daraz Live Chat BD as well and you can dial Daraz Call Center Number 16492 (daraz.com.bd phone number or daraz bd mobile number).

Hence for emergency purposes, you can also use another Daraz Contact Number BD +8809610096111 (daraz online shop customer care number or Daraz hotline number)  to reach Daraz Bangladesh customer care for sure. 

Want to chat directly with Daraz Customer Care Service?

Click here > Chat Now with Daraz

If you want to go through the Daraz Contact email address, Daraz BD Customer Care service will be provided to you with the help of customer.bd@care.daraz.com. Now It is very easy to take the privilege of online live chat with Daraz Bangladesh. In case of any inquiries or problems related to any product, product price, payment issue, order placement or tracking order, order cancellation and refund, Daraz Chat service (Chat Now) can be excessively helpful for you.  

Daraz Customer Care Contact Number in Bangladesh

Daraz Bangladesh Customer Care Service: Hotline Services during office hours
Daraz Helpline Phone No: 16492 (Standard Charges Applicable*)
Email: customer.bd@care.daraz.com
Hotline Operation Hours: (Monday – Sunday: 9:00am – 9:30pm)

So, the surety is that shopping at Daraz will never be hectic anymore as Daraz Bangladesh is firmly committed to providing hassle-free customer care service only for you. For a better online shopping experience, now you can stay tuned with the Daraz App.

Download the Daraz App for Better Service

You can check more:

How to Reach Daraz BD?

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Shuvo Roy, an enthusiastic Content Writer & Researcher, has expertise in several industries, especially in IT, Software & E-commerce. Moreover, he is a strategic planner.

41 Comments

  3. Hey,
    I was ordered a trimmersince 7 April 2020.I gave payment on bkash.But unfortunately daraz team had cancelled my order. But i Couldn’t get my money back. Still now i want to get my money back. Plzzz pay back my money

  4. আমি পাবজি উছি অডার কোরেছি আমার টাকা
    কেটে নিছেন কিন্তু আমার
    অর্ডার টা কোথায়

    1. দারাজ অ্যাপ বা ওয়েবসাইট থেকে ‘অর্ডার ট্র্যাকিং’ বা ‘Track my order’ অপশনের মাধ্যমে সহজেই দেখে নিতে পারবেন আপনার ডেলিভারির বর্তমান অবস্থা।

      বিস্তারিত জানতে ভিজিট করুন-

      https://bit.ly/2YvxzzV

      কিংবা কল করুন 16492 নাম্বারে

  5. আমি একটা ঘড়ি অডার দিয়েছি ,,,আডার দেওয়ার পর জানতে পারলাম এটা ঘড়ি না শুধু বেল্ট,,, এখন আমি অডার টাcancel করতে চাই,,, কিন্তুcancel হচ্ছে না,,,এখন কি করবো ,,, টাকা কিভাবে ফেরত পাবো??

  6. On June 13,20 Daraz sent me a refund processing competing message for a product which was returned,but unfortunately my bkash account is has not been credited yet.Please help me.

  7. আমার ২টা প্রোডাক্ট ডেলিভারি পাবার কথ। কিন্তু একটা প্রোডাক্ট এসেছে। তবে তাতে আমার অর্ডার দেয়া প্রোডাক্ট নেই। আবার যেটা ডেলিভারি পাইনি। আমার একাউন্টে show করছে “Delivered”। এর মানে কি? হয় আমার প্রোডাক্ট দিন তা না হলে টাকা ফেরত দিন প্লিজ। আমি ঢাকার বাইরে থাকি। করোনার মধ্যে সবসময় বের হতে পারি ন। তাই আপনাদের এখানে অর্ডার করেছি। এরকম করলে কিভাবে হবে?

    1. আমরা আন্তরিকভাবে দুঃখিত। দয়া করে আমাদের কাস্টমার কেয়ার সেন্টারে যোগাযোগ করুন- +8809610096111

      1. 220 টাকা দাম ছিলো দারাজ থেকে একটা ক্লিনিং মপ অর্ডার করেছিলাম ভাউচারের মাধ্যমে মাথাটা ভাঙ্গা থাকায় সেটা আমি রিটার্ন করি
        দিয়ে দিয়েছে তারা রিফান্ড। আমি কি করবো কিন্তু আমি ভাউচার পাইনি ক্লিনিং মপ রিটার্ন করে দিয়েছি। রিফানডের ভাউচার, টাকা,আমার অর্ডার করা জিনিষও পেলাম না এখন কি করবো???????

        1. দয়া করে নিচের মাধ্যমগুলোতে যোগাযোগ করুন। (কাস্টমার কেয়ার রবি-বৃহঃবার এভেইলেবল। বাকীগুলো ২৪ ঘন্টা।)

          Live chat link: https://tinyurl.com/yyyorefm
          You can also contact us on our Facebook page: https://www.facebook.com/DarazBangladesh
          For further assistance, please call 16492 Or +8809610096111 (daraz customer care number)

    1. দারাজ অ্যাপ বা ওয়েবসাইট থেকে ‘অর্ডার ট্র্যাকিং’ বা ‘Track my order’ অপশনের মাধ্যমে সহজেই দেখে নিতে পারবেন আপনার ডেলিভারির বর্তমান অবস্থা।

      বিস্তারিত জানতে ভিজিট করুন –
      https://blog.daraz.com.bd/2020/09/27/track-your-daraz-order/

      কিংবা কল করুন 16492 নাম্বারে

  9. I have been trying to call Daraz, no one is picking. Chat bots or answering machine is not considered to be a service. You are running a million dollar business, and providing us with a loose end service. This is nothing but deception.

    1. Sorry for your inconvenience. Our customer service is live from 9AM-9:30PM on weekdays. Only live chat is active at the weekend due to the Covid-19 situation.

  10. Dear Daraz Team ,

    I already ordered a Huawei Band 4 strap date at 11.11.20. For this product I already paid through bkash online.
    The Daraz Team informed me of this order processing.How many times this product processing & reach to me?
    Please inform me .

    Order #610974187640863
    Tracking Number: ALJAJ0316008410YQ

    —

    Best Regards,

    Atiqur Rahman(Menhaz)

  11. I didn’t cancel my order but daraz said my order will be cancelled. How its possible? I already paid. This is disgusting… My parcel tracking No.201111WE2CKK3. Now how I can receive my parcel and how can I trust daraz..

      1. Ami goto 12 december daraz app theke kichu product order kore bkask 1255 taka payment korlam. Kintu akhon 1 weak hoye geche , ami ki amer product delivery pabo? Product na dile amer taka refund koreden. Order number: 612040678574702.

        1. দারাজ অ্যাপ বা ওয়েবসাইট থেকে ‘অর্ডার ট্র্যাকিং’ বা ‘Track my order’ অপশনের মাধ্যমে সহজেই দেখে নিতে পারবেন আপনার ডেলিভারির বর্তমান অবস্থা।

          বিস্তারিত জানতে ভিজিট করুন –
          https://blog.daraz.com.bd/2020/09/27/track-your-daraz-order/

          কিংবা কল করুন 16492 বা +8809610096111 নাম্বারে (daraz customer care number)

  12. আমাকে গতকাল প্রোডাক্ট ডেলিভারি দেয়ার জন্য কল করার পর ও প্রোডাক্ট ডেলিভারি দেয়া হয়নি বা আর কোনো যোগাযোগ করা হয়নি।
    সন্ধ্যা বেলা নোটিফিকেশন পেলাম Your product delivery was unsuccessfully.
    আমি কি আমার প্রোডাক্ট পাবোনা?

  13. একসাথে অনেকগুলো পণ্যের অর্ডার কি ভাবে করা যাই। দয়া করে এখন জানাইলে খুশি হবো

    1. পণ্যগুলো আপনার কার্টে এড করুন- Add to cart। এরপর কার্টে গিয়ে একসাথে চেকআউট করুন

  14. Dear Manager
    Daraz BD
    A complaint of not receiving the ordered product
    I ordered four products and got three of them which was my favourite sweater. I was given the details of why the product was not given to me. What would I say if this is the case with the biggest online shopping like Daraz, which has made people’s minds up in online shopping? (#612174102394045)

    I hope you will tell the appropriate reason otherwise?

  15. আমি একটি vivo y11 এর কভার নিয়েছি, কিন্তু কভার আমার মোবাইলের সাইজ মতো হচ্ছে না, তাই আমি কভার ব্যাক করে, একই রকম মোবাইল সাইজ কভার নিতে চাই

  16. I ordered for two product. One delivered today and claiming delivery charge. But when I ordered, it shows that I have to pay total delivery charge for two products when I shall receive the second one. Daraz, please don’t be ambiguous please make it clear in the message or train the employees operating the process. It disgusting ! Your delivery or accounts sections employees should behave in gentle way. Please look into the matter.

  17. এটা কী ধরনের ফালতামু আমি প্রোডাক্ট রির্টান করেছি আর ১২ কার্যদিবেস হল যেখানে আপনাদের ৭ কার্যদিবসে ব্যাংক এ পেমেন্ট রিফান্ট আসার কথা ।আমার পেমেন্ট এখন ও আসলো না। আর কাস্টমার কেয়ার এ তো কোন অপশন রাখা হয় নাই ম্যানেজার এর সাথে কথা বলার জন্য তাহলে কাস্টমার কেয়ার এ কল করে লাভ কী?সিস্টেম ডেভেলোপ করেন নয়ত কাস্টমার হারানো সম্ভবনা অনেক বেশি।

    1. দুঃখিত আপনার অভিজ্ঞতার জন্য। বিস্তারিত সাহায্যের জন্য কল করতে পারেন 16492 বা দারাজ কাস্টমার কেয়ার নাম্বারে +8809610096111

    1. দারাজ অ্যাপ বা ওয়েবসাইট থেকে ‘অর্ডার ট্র্যাকিং’ বা ‘Track my order’ অপশনের মাধ্যমে সহজেই দেখে নিতে পারবেন আপনার ডেলিভারির বর্তমান অবস্থা।

      বিস্তারিত জানতে ভিজিট করুন –
      https://blog.daraz.com.bd/2020/09/27/track-your-daraz-order/

      কিংবা কল করুন 16492 বা +8809610096111 নাম্বার (daraz customer care number)

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Best DSLR Camera Accessories You Can Buy Online Right Now 1 6209

Buy dslr camera accessories online daraz bd
Last updated on January 16th, 2024 at 02:56 pm

Every sensible photographer has a very personal toolbox of camera accessories that are excessively used for photography. Once you have your favorite DSLR camera in hand, your next step in the journey is to get proper camera accessories that will help you get the most out of your DSLR camera.

However, this is also a little puzzling for a beginner photographer- you may start to wonder what DSLR camera accessories you actually need to make better captures, because of the variety and ultra-wide range of DSLR camera stuff. You can shop for reliable DSLR camera attachments online easily with the best price available at Daraz Mall now.

Essential DSLR Camera Accessories You Must Have

What are some best DSLR camera accessories you must have? Let’s aim at the detailed facts about 5 creative photography accessories that should be in every photographer’s bag-

1) DSLR Camera Case, Cover & Bag

Once you’ve got your new camera, you want to protect your camera and easily carry it between many locations for photographic purposes. Camera case and cover keep your DSLR camera safe and protect it from dust. There are different types of camera bags online from various renowned brands.

What to consider before picking up the right camera bag:
– Size of your camera
– The required space you need
– Prefer your comfort to choose from different camera bag types like backpacks, sling bags and shoulder bags

2) Tripod

A strong tripod is something very important you must own to shoot quality steady pictures. A tripod provides a way of holding your camera at exactly the right angle and keeping it absolutely still. You can check some best tripods online to have a durable one.

What to consider before picking up the right tripod:
– Choose a durable tripod over a cheap price
– Pick up a flexible one for both eye-level to close-to-ground photography
– Which one has a strong tripod head

3) DSLR Camera Lens

After a durable DSLR camera, you must have some quality DSLR camera lenses to capture the best moments around you as there are many types of lenses for different types of shoots. You have to choose the best-fitted lens for your DSLR camera.

What to consider before picking up the right DSLR camera lens:
– Your camera type
– Which subject you want to shoot more frequently
– Build quality, autofocus, and weatherproofing quality

4) DSLR Camera Batteries

The power crisis is one of the most challenging issues for DSLR cameras. Even the best DSLRs have a limitation in consuming huge power. You should definitely have a couple of spare DSLR batteries before your next photography trip or vacation.

What to consider before picking up the right DSLR camera battery:
– Originality and durability
– Power backup time
– Prefer nickel-metal-hydride (NiMH) rechargeable batteries

5) Micro SD Card

Memory cards are a necessary element for any digital photographer. Generally, cameras do not come with built-in storage, so you need some external micro SD cards to store your favorite captured images.

What to consider before picking up the right Micro SD Card:
– Memory card format, speed, and storage capacity
– Prefer reliable brand’s SD card with warranty

These DSLR accessories can surely make your photography experience only better and better. You can tune up your photos according to your taste and demand. You can also improve your journey more by checking studio equipment and other camera accessories online.

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Daraz App: A Shopping Mall in Your Pocket 1 7451

buy everything on daraz

We are living in a strange world nowadays. Everything becomes so tiny and even a shopping mall cannot make an exception. Today you don’t have to visit the market to buy your goods- electronic devices & accessories, home appliances, health & beauty care products, toys for babies, fashion products for both men and women, and almost any type of products.

You can easily purchase your desired goods with some clicks on your phone or laptop. Online shopping is an easier, secure, and hassle-free system to shop for anything because of the rapid growth of the e-commerce sector in Bangladesh and Daraz is one of the leading faces of this parade.

Daraz is a prominent online marketplace in Bangladesh adjoining numerous sellers with millions of interested customers. On the Daraz website, buyers can search, compare, and ask direct queries about a particular product and sellers can respond to those inquiries directly. So it can be said that Daraz is not only a marketplace but a complete online business community with a pile of users in one place.

How can a Shopping Mall Fit in Your Pocket!!!

If you visit the Daraz app or website, you can find an innumerable number of products that are sorted into wealthy categories. In number, there are nearly 25 million products available in the Daraz marketplace with about 37k+ sellers listed to serve almost 10 million monthly active users all over the country.

All the products like mobile, laptop, tablet, fashion products (men & women), beauty products, shoes & clothing, cycles, e-cycles, motorbikes, and even everyday groceries are sorted into some well-maintained categories. So like any other shopping mall, you can easily get what you are looking for by browsing these categories and their sub-sections. But is Daraz more than a shopping mall?

Search On The Go

search on daraz app-daraz.com.bd

You can easily discover your intended item in Daraz by using the smart search option. Just type your product name on the search bar and go to the product details page to find out more about it. So it is actually an easier process of finding your aimed product than a traditional shopping mall.

Largest Online Collection

collection in daraz app-daraz.com.bd

Daraz Bangladesh offers you an extensive range of online collections for products. You can simply know all the product information and specifications by just visiting the product page. You can find the largest collection of products with the biggest variety, best price, and uncompromising quality.

User Review & Ratings

rate the products-daraz.com.bd

Another popular shopping feature of Daraz is customer reviews and ratings. When you are visiting a particular product page, you can find many user reviews and ratings by previous customers about that product. That can be quite helpful for you before making the final order. You can also ask queries about the item that are answered directly by the seller- which is another big plus for Daraz online shopping.

Easy & Secured Payment

pay on daraz app-daraz.com.bd

It is not always safe to purchase in cash. There are many risk values present in such kind of cash shopping. But in the Daraz app, you can effortlessly order anything that can be purchased in various payment methods including cash-on-delivery.

Faster Home Delivery

fastest delivery-daraz.com.bd

When you purchase something from the local market, you have to carry that to your home on your own- no matter how big it is or how heavy. Sometimes it causes more trouble than imagined. But you can now enjoy super quick home delivery of your ordered product.

Easy Refund Policy

refund on daraz app-daraz.com.bd

What if you bought something from the local market and after reaching home you identified it faulty? You have to carry that product back all along to the shop and there is no assured warranty that the seller will solve that issue. But Daraz offers you the best refund policy for this type of case. Because shopping without any limitation and hassle is the number one trait of Daraz online shopping and to enjoy more deals, keep visiting the Daraz online shop.

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