contact at daraz bd

Facing Problem? Contact Anytime, From Anywhere!

As Daraz Bangladesh believes in the leading tagline “Happy Shopping”, Daraz always cares for the customers most. To ensure your safe and secure online shopping experience, Daraz is always here to serve the best customer service through Daraz BD Customer Care. If you are facing any problem while shopping, please feel free to contact us at 16492 (daraz helpline contact number Bangladesh) anytime from anywhere. Besides, for solving any emergency issues of customers related to online shopping, Daraz BD Help Center is ready to assist you through the Daraz helpline live chat eagerly. But if there are any further questions such as ‘How can I talk to Daraz customer care?’ – you can follow this post step by step.

How can You Contact Daraz Customer Care?

Daraz Customer Care follows some effective modules serving customers via Daraz Helpline BD:

The procedures are simple, if you choose the Daraz website, you can easily notice the Customer Care loop at the footer part of the website. There you can select the “Contact Us” page to contact us over Daraz BD Call Center or Daraz Call Center BD. But you can take help from Daraz BD Hotline and Daraz Live Chat BD as well as you can dial Daraz Call Center Number 16492 (daraz.com.bd phone number or daraz bd mobile number). Hence for emergency purposes, you can also use another Daraz Contact Number BD +8809610096111 (daraz online shop customer care number or Daraz hotline number)  to reach Daraz Bangladesh customer care for sure. 

Want to chat directly with Daraz Customer Care Service?

Click here > Chat Now with Daraz

If you want to go through the Daraz Contact email address, Daraz BD Customer Care service will be provided to you with the help of customer.bd@care.daraz.com. Now It is very easy to take the privilege of online live chat with Daraz Bangladesh. In case of any inquiries or facing problems related to any product, product price, payment issue, order placement or tracking order, order cancellation and refund, Daraz Chat service (Chat Now) can be excessively helpful for you always.  

Daraz Customer Care Contact Number in Bangladesh

Daraz Bangladesh Customer Care Service: Hotline Services during office hours
Daraz Helpline Phone No: 16492 (Standard Charges Applicable*)
Email: customer.bd@care.daraz.com
Hotline Operation Hours: (Monday – Sunday: 9:00am – 9:30pm)

So, the surety is that shopping at Daraz will never be hectic anymore as Daraz Bangladesh is firmly committed to serving hassle-free customer care service only for you. For a better online shopping experience, now you can stay tuned with Daraz App also.

Download Daraz App for Better Service

You can check more:

How to Reach Daraz BD?

11.11 sale of daraz

How to Connect with Daraz Bangladesh During 11.11 Sale?

Want to contact Daraz because you have questions? Or maybe you want to connect with fellow Daraz customers to exchange experiences. It’s likely that at some point during shopping at Daraz 11.11 sale campaign, you’re going to want to speak to a representative and we’re here to tell you how!

How to Connect Daraz?

You can contact Daraz through three main ways:

  1. Live Chat: Daraz representatives are available from 9am to 9pm 7 days a week to help answer questions you may have. So, click here to chat now!
  2. Email ID: You can reach out to Daraz customer care through email by sending your queries and questions to customer.bd@care.daraz.com!
  3. Facebook Page: You can now connect with fellow Daraz customers through our Facebook page – Daraz Online Shopping. This is a great way to hear other people share both positive and negative experiences with Daraz, get the correct support to resolve issues, and make your shopping experience more informed!

Have more questions about Daraz? Our Official Daraz Blog has answers to questions like:  

1. How to Use Daraz Voucher Codes?

2. How to Buy on Installments?

3. How to Pay for Your Order?

4. How to Track Your Order?

and many more!

Download Daraz App Now!

NPS Banner-daraz.com.bd

āφāϰ⧋ āϏ⧇āϰāĻž āϏ⧇āĻŦāĻž āĻĒ⧇āϤ⧇ āĻĻāĻžāϰāĻžāĻœā§‡āϰ āϏāĻžāĻĨ⧇ āĻļā§‡ā§ŸāĻžāϰ āĻ•āϰ⧁āύ āφāĻĒāύāĻžāϰ āĻ…āĻ­āĻŋāĻœā§āĻžāϤāĻž

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āϕ⧋āĻĨāĻžā§Ÿ āφāĻŽāĻŋ āĻĻāĻžāϰāĻžāĻœā§‡āϰ āϏāĻžāĻĨ⧇ āĻ…āĻ­āĻŋāĻœā§āĻžāϤāĻž āĻļā§‡ā§ŸāĻžāϰ āĻ•āϰāϤ⧇ āĻĒāĻžāϰāĻŦā§‹?

āφāĻĒāύāĻžāϰ āĻ•āĻžāϛ⧇ āĻĒāĻŖā§āϝ āĻĄā§‡āϞāĻŋāĻ­āĻžāϰ āĻšāĻ“ā§ŸāĻžāϰ āĻĒāϰ āĻĻāĻžāϰāĻžāĻœā§‡āϰ āĻ•āĻžāĻ› āĻĨ⧇āϕ⧇ āĻāĻ•āϟāĻŋ āχāĻŽā§‡āχāϞ āĻĒāĻžāĻŦ⧇āύāĨ¤ āχāĻŽā§‡āχāϞ⧇āϰ āϏāĻžāĻŦāĻœā§‡āĻ•ā§āϟ- Rate your experience on DarazāĨ¤ āχāĻŽā§‡āχāϞāϟāĻŋ āϖ⧁āϞāϞ⧇ āĻāĻ•āϟāĻŋ āĻĒā§āϰāĻļā§āύ āĻĻ⧇āĻ–āϤ⧇ āĻĒāĻžāĻŦ⧇āύāĨ¤ āωāĻ¤ā§āϤāϰ⧇ āĻ•ā§āϞāĻŋāĻ• āĻ•āϰāϞ⧇āχ āφāĻĒāύāĻžāϕ⧇ āĻĻāĻžāϰāĻžāϜ āĻāĻ•ā§āϏāĻĒ⧇āϰāĻŋā§Ÿā§‡āĻ¨ā§āϏ āϏāĻžāĻ°ā§āϭ⧇ āĻĒ⧇āχāĻœā§‡ āύāĻŋā§Ÿā§‡ āϝāĻžāĻ“ā§ŸāĻž āĻšāĻŦ⧇āĨ¤

NPS welcome email

 

āφāĻŽāĻžāϰ āĻ•āĻžāϛ⧇ āĻ•āĻŋ āĻ•āĻŋ āĻŦāĻŋāώ⧟ āϜāĻžāύāϤ⧇ āϚāĻžāĻ“ā§ŸāĻž āĻšāĻŦ⧇?

āĻĒā§āϰāĻļā§āύ-ā§§: āϖ⧁āĻŦāχ āϏāϰāϞ āĻ•āĻŋāϛ⧁ āĻĒā§āϰāĻļā§āύ āĻ•āϰāĻž āĻšāĻŦ⧇ āφāĻĒāύāĻžāϕ⧇āĨ¤ āϏāĻžāĻ°ā§āϭ⧇āϰ āĻĒā§āϰāĻĨāĻŽā§‡āχ āϜāĻžāύāϤ⧇ āϚāĻžāĻ“ā§ŸāĻž āĻšāĻŦ⧇ āύāĻŋāĻœā§‡āϰ āĻŦāĻ¨ā§āϧ⧁ āĻ“ āĻĒāϰāĻŋāĻŦāĻžāϰ⧇āϰ āĻŽāĻžāύ⧁āώāĻĻ⧇āϰ āĻ•āĻžāϛ⧇ āφāĻĒāύāĻŋ āĻĻāĻžāϰāĻžāϜāϕ⧇ āĻ•āϤāϟ⧁āϕ⧁ āϰ⧇āĻ•āĻŽā§‡āĻ¨ā§āĻĄ āĻ•āϰāĻŦ⧇āύāĨ¤ ā§Ļ āĻĨ⧇āϕ⧇ ā§§ā§Ļ āĻĒāĻ°ā§āϝāĻ¨ā§āϤ āϝ⧇ āϕ⧋āύ āωāĻ¤ā§āϤāϰ āĻĻ⧇āĻ“āϝāĻŧāĻž āϝāĻžāĻŦ⧇ āĻāχ āĻĒā§āϰāĻļā§āύ⧇āϰāĨ¤

Daraz NPS Question

āĻĒā§āϰāĻļā§āύ-⧍: āĻāϰāĻĒāϰ⧇āϰ āĻĒā§āϰāĻļā§āύāϟāĻž āĻšāĻšā§āϛ⧇- āĻļāĻĒāĻŋāĻ‚ āĻāϰ āϕ⧋āύ āĻŦā§āϝāĻžāĻĒāĻžāϰāϟāĻŋāϕ⧇ āφāĻĒāύāĻŋ āϏāĻ°ā§āĻŦā§‹āĻšā§āϚ āϗ⧁āϰ⧁āĻ¤ā§āĻŦ āĻĻ⧇āύ? āĻĄā§‡āϞāĻŋāĻ­āĻžāϰāĻŋ, āĻĒā§āϰ⧋āĻĄāĻžāĻ•ā§āϟ āĻ•ā§‹ā§ŸāĻžāϞāĻŋāϟāĻŋ, āĻ•āĻžāĻ¸ā§āϟāĻŽāĻžāϰ āĻ•ā§‡ā§ŸāĻžāϰ āϏāĻš āĻŦāĻŋāĻ­āĻŋāĻ¨ā§āύ āĻ…āĻĒāĻļāύ⧇āϰ āĻŽāĻ§ā§āϝ āĻĨ⧇āϕ⧇ āφāĻĒāύāĻžāϰ āϜāĻ¨ā§āϝ āϏ⧇āϰāĻžāϟāĻŋ āĻŦ⧇āϛ⧇ āύāĻŋāύāĨ¤

NPS Ques2

āĻĒā§āϰāĻļā§āύ-ā§Š: āφāĻĒāύāĻžāϰ āφāϗ⧇āϰ āĻĒā§āϰāĻļā§āύ⧇āϰ āϜāĻŦāĻžāĻŦ⧇āϰ āĻ­āĻŋāĻ¤ā§āϤāĻŋāϤ⧇ āύāϤ⧁āύ āωāĻ¨ā§āĻŽā§‹āϚāĻŋāϤ āĻšāĻŦ⧇ āϝāĻž āφāϗ⧇āϰ āωāĻ¤ā§āϤāϰ⧇āϰ āϏāĻžāĻĨ⧇ āϏāĻžāĻŽāĻžā§āϜāĻ¸ā§āϝāĻĒā§‚āĻ°ā§āĻŖāĨ¤ 

āĻĒā§āϰāĻļā§āύ-ā§Ē: āĻāϰāĻĒāϰ⧇āϰ āĻĒā§āϰāĻļā§āύ⧇āϰ āωāĻ¤ā§āϤāϰ⧇āϰ āϜāĻžāϝāĻŧāĻ—āĻž āφāĻĒāύāĻŋ āĻĻāĻžāϰāĻžāϜ āĻāϰ āϏāĻžāĻĨ⧇ āφāĻĒāύāĻžāϰ āĻŦāĻŋāĻ¸ā§āϤāĻžāϰāĻŋāϤ āĻ“ āĻĒāϰāĻžāĻŽāĻ°ā§āĻļ āϤ⧁āϞ⧇ āϧāϰāϤ⧇ āĻĒāĻžāϰāĻŦ⧇āύāĨ¤

NPS Ques 3

āĻĒā§āϰāĻļā§āύ-ā§Ģ: āĻĒāϰ⧇āϰ āĻĒā§āϰāĻļā§āύāϟāĻŋāϤ⧇ āφāĻĒāύāĻžāϰ āĻ…āĻ¨ā§āϝāĻžāĻ¨ā§āϝ āĻ…āύāϞāĻžāχāύ āĻļāĻĒāĻŋāĻ‚ āĻ…āĻ­āĻŋāĻœā§āĻžāϤāĻžāϰ āĻ•āĻĨāĻž āϜāĻžāύāϤ⧇ āϚāĻžāĻ“āϝāĻŧāĻž āĻšāĻŦ⧇ āĻļ⧁āϧ⧁āĻŽāĻžāĻ¤ā§āϰ āĻĻāĻžāϰāĻžāĻœā§‡āχ āĻļāĻĒāĻŋāĻ‚ āĻ•āϰ⧇āύāĨ¤ āχāĻšā§āϛ⧇ āĻ•āϰāϞ⧇ āύāĻŋāĻœā§‡āϰ āĻĒāĻ›āĻ¨ā§āĻĻāĻŽāϤ āĻ•āĻŋāϛ⧁āĻ“ āϞāĻŋāĻ–āϤ⧇ āĻĒāĻžāϰ⧇āύāĨ¤

NPS Ques daraz.com.bd

āĻĒā§āϰāĻļā§āύ-ā§Ŧ: āĻļ⧇āώ āĻĒā§āϰāĻļā§āύāϟāĻŋ āĻĻāĻžāϰāĻžāϜāĻŽāϞ āϏāĻŽā§āĻĒāĻ°ā§āĻ•āĻŋāϤ- āφāĻĒāύāĻŋ āύāĻŋāĻļā§āϚ⧟āχ āϜāĻžāύ⧇āύ āĻĻāĻžāϰāĻžāϜāĻŽāϞ āĻ•āĻŋāĨ¤ āĻāĻ–āύ āĻĻ⧇āĻļ-āĻŦāĻŋāĻĻ⧇āĻļ⧇āϰ āϏ⧇āϰāĻž āĻŦā§āĻ°ā§āϝāĻžāĻ¨ā§āĻĄāϗ⧁āϞ⧋ āύāĻŋāĻœā§‡āϰāĻžāχ āĻ…āĻĨ⧇āύāϟāĻŋāĻ• āĻĒā§āϰ⧋āĻĄāĻžāĻ•ā§āϟ āĻŦāĻŋāĻ•ā§āϰāĻŋ āĻ•āϰāϛ⧇ āĻĻāĻžāϰāĻžāϜāĻŽāϞ⧇āĨ¤ āϤāĻžāχ āύāĻŋāĻļā§āϚāĻŋāĻ¨ā§āϤ⧇ āĻĻāĻžāϰāĻžāϜāĻŽāϞ āĻĨ⧇āϕ⧇ āϕ⧇āύāĻžāĻ•āĻžāϟāĻž āĻ•āϰāϤ⧇ āĻĒāĻžāϰ⧇āύāĨ¤ āĻāϰāĻĒāϰāχ āϜāĻžāύāϤ⧇ āϚāĻžāĻ“āϝāĻŧāĻž āĻšāĻŦ⧇ āĻĻāĻžāϰāĻžāϜāĻŽāϞ āĻŦāϞāϞ⧇ āφāĻĒāύāĻžāϰ āĻŽāĻžāĻĨāĻžāϝāĻŧ āϏāĻŦāĻžāϰ āĻĒā§āϰāĻĨāĻŽ āĻ•āĻŋ āφāϏ⧇āĨ¤ 

NPS Daraz quiz 6

āĻāĻŦāĻžāϰ āϏāĻžāĻŦāĻŽāĻŋāϟ āĻŦāĻžāϟāύ⧇ āϚāĻžāĻĒāϞ⧇ āφāĻĒāύāĻžāϰ āϏāĻžāĻ°ā§āϭ⧇āϟāĻŋ āĻļ⧇āώ āĻšā§Ÿā§‡ āϝāĻžāĻŦ⧇ āĻ“ āĻĻāĻžāĻœā§‡āϰ āϞ⧋āĻ—ā§‹ āϏāĻŽā§āĻŦāϞāĻŋāϤ āĻĨā§āϝāĻžāĻ‚āĻ• āχāω āĻĒ⧇āχāϜ āφāϏāĻŦ⧇āĨ¤ āφāĻĒāύāĻžāϰ āωāĻ¤ā§āϤāϰāϗ⧁āϞ⧋ āĻ­āĻŦāĻŋāĻˇā§āϝāϤ⧇ āφāĻŽāĻžāĻĻ⧇āϰ āĻ—ā§āϰāĻžāĻšāĻ•āĻĻ⧇āϰ āφāϰ⧋ āϏ⧇āϰāĻž āϏ⧁āĻŦāĻŋāϧāĻž āĻĒāĻžāĻ“āϝāĻŧāĻžāϰ āĻŦā§āϝāĻžāĻĒāĻžāϰ⧇ āϏāĻžāĻšāĻžāĻ¯ā§āϝ āĻ•āϰāĻŦ⧇āĨ¤

 

NPS Banner-daraz.com.bd

Share Your Daraz Shopping Experience to Get More Improved Service

Daraz always tries to help customers by providing a better service and experience. Moreover, if you give proper feedback or rate your experience with Daraz- it could be easier for us to ensure better assistance for you. Which things of Daraz & DarazMall are more important to you can help us to manage the best online shopping experience in Bangladesh.

Why I Should Engage in Daraz Survey?
  • Your feedback can help Daraz to improve service
  • By rating your experience you can ensure better assistance for countless other customers
  • This feedbacks encourage us to maintain a better system
  • Daraz can easily find its flaws and provide a more reliable customer experience
How I Can Participate?

After the delivery of your product, you’ll get an email from Daraz subjected to ‘Rate your experience on Daraz‘. You can share your thoughts and experience through that email.

In that email, when you click on the answer value against the question ‘How likely are you to recommend Daraz to a friend or colleague?’, it will redirect you to the Daraz experience survey. 

NPS welcome email

What Are The Questions I Have to Answer

Daraz NPS 2020 will ask you some simple questions about your experience and some other responses to our services.

Question-1
How likely you are to recommend Daraz to your friends and family? You have to select your reference on a scale of zero to ten.

Daraz NPS Question

Question-2 
Then let us know which part of the shopping experience is most important to you. It can be Browsing and Search, Checkout and Payment, Delivery, Customer Service, and many others. 

NPS Ques2

Question-3 
According to your given statement, the next question will be revealed regarding your previous answer.

Question-4
You can then inform us about your elaborated shopping experience in the next question-answer field. Take your time and fill it with your experience and suggestions for Daraz online shopping.

NPS Ques 3

Question-5 
Then the next question will appear that is about your other online preferences. (You can also select Daraz along with your own custom preference)

NPS Quiz-daraz.com.bd

Question-6
The final question of this survey is about DarazMall- whether you know about DarazMall or not. We all know about DarazMall- the biggest carnival of renowned brands and authentic products. Then you need to input the final answer ‘What comes to your mind when thinking about DarazMall?’

NPS Daraz quiz 6

 

Now hit the submit button.  A thank you page will come up with the Dazz logo. Your answer is recorded and will help us to provide better support to our customers. Happy Shopping!