Facing Problem? Contact Anytime, From Anywhere!

As Daraz Bangladesh believes in the leading tagline “Happy Shopping”, Daraz always cares for the customers most. To ensure your safe and secure online shopping experience, Daraz is always here to provide the best customer service through Daraz BD Customer Care. If you are facing any problem while shopping, please feel free to contact us at 16492 (daraz helpline contact number Bangladesh) anytime from anywhere.

Besides, for solving any emergency issues of customers related to online shopping, the Daraz BD Help Center is ready to assist you through the Daraz helpline live chat eagerly. But if there are any further questions such as ‘How can I talk to Daraz customer care?’ – you can follow this post step by step.

How can You Contact Daraz Customer Care?

Daraz Customer Care follows some effective modules serving customers via Daraz Helpline BD:

The procedures are simple, if you choose the Daraz website, you can easily notice the Customer Care loop at the footer part of the website. There you can select the “Contact Us” page to contact us over Daraz BD Call Center or Daraz Call Center BD. But you can get help from Daraz BD Hotline and Daraz Live Chat BD as well and you can dial Daraz Call Center Number 16492 (daraz.com.bd phone number or daraz bd mobile number).

Hence for emergency purposes, you can also use another Daraz Contact Number BD +8809610096111 (daraz online shop customer care number or Daraz hotline number)  to reach Daraz Bangladesh customer care for sure. 

Want to chat directly with Daraz Customer Care Service?

Click here > Chat Now with Daraz

If you want to go through the Daraz Contact email address, Daraz BD Customer Care service will be provided to you with the help of customer.bd@care.daraz.com. Now It is very easy to take the privilege of online live chat with Daraz Bangladesh. In case of any inquiries or problems related to any product, product price, payment issue, order placement or tracking order, order cancellation and refund, Daraz Chat service (Chat Now) can be excessively helpful for you.  

Daraz Customer Care Contact Number in Bangladesh

Daraz Bangladesh Customer Care Service: Hotline Services during office hours
Daraz Helpline Phone No: 16492 (Standard Charges Applicable*)
Email: customer.bd@care.daraz.com
Hotline Operation Hours: (Monday – Sunday: 9:00am – 9:30pm)

So, the surety is that shopping at Daraz will never be hectic anymore as Daraz Bangladesh is firmly committed to providing hassle-free customer care service only for you. For a better online shopping experience, now you can stay tuned with the Daraz App.

Download the Daraz App for Better Service

You can check more:

How to Reach Daraz BD?

How to Connect with Daraz Bangladesh During 11.11 Sale?

Want to contact Daraz because you have questions? Or maybe you want to connect with fellow Daraz customers to exchange experiences. It’s likely that at some point during shopping at Daraz 11.11 sale campaign, you’re going to want to speak to a representative and we’re here to tell you how!

How to Connect Daraz?

You can contact Daraz through three main ways:

  1. Live Chat: Daraz representatives are available from 9am to 9pm 7 days a week to help answer questions you may have. So, click here to chat now!
  2. Email ID: You can reach out to Daraz customer care through email by sending your queries and questions to customer.bd@care.daraz.com!
  3. Facebook Page: You can now connect with fellow Daraz customers through our Facebook page – Daraz Online Shopping. This is a great way to hear other people share both positive and negative experiences with Daraz, get the correct support to resolve issues, and make your shopping experience more informed!

Have more questions about Daraz? Our Official Daraz Blog has answers to questions like:  

1. How to Use Daraz Voucher Codes?

2. How to Buy on Installments?

3. How to Pay for Your Order?

4. How to Track Your Order?

and many more!

Download Daraz App Now!

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NPS welcome email

 

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Daraz NPS Question

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NPS Ques2

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NPS Ques 3

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NPS Ques daraz.com.bd

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NPS Daraz quiz 6

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Share Your Daraz Shopping Experience to Get More Improved Service

Daraz always tries to help customers by providing a better service and experience. Moreover, if you give proper feedback or rate your experience with Daraz- it could be easier for us to ensure better assistance for you. Which things of Daraz & DarazMall are more important to you can help us to manage the best online shopping experience in Bangladesh.

Why I Should Engage in Daraz Survey?
  • Your feedback can help Daraz to improve service
  • By rating your experience you can ensure better assistance for countless other customers
  • This feedbacks encourage us to maintain a better system
  • Daraz can easily find its flaws and provide a more reliable customer experience
How I Can Participate?

After the delivery of your product, you’ll get an email from Daraz subjected to ‘Rate your experience on Daraz‘. You can share your thoughts and experience through that email.

In that email, when you click on the answer value against the question ‘How likely are you to recommend Daraz to a friend or colleague?’, it will redirect you to the Daraz experience survey. 

NPS welcome email

What Are The Questions I Have to Answer

Daraz NPS 2020 will ask you some simple questions about your experience and some other responses to our services.

Question-1
How likely you are to recommend Daraz to your friends and family? You have to select your reference on a scale of zero to ten.

Daraz NPS Question

Question-2 
Then let us know which part of the shopping experience is most important to you. It can be Browsing and Search, Checkout and Payment, Delivery, Customer Service, and many others. 

NPS Ques2

Question-3 
According to your given statement, the next question will be revealed regarding your previous answer.

Question-4
You can then inform us about your elaborated shopping experience in the next question-answer field. Take your time and fill it with your experience and suggestions for Daraz online shopping.

NPS Ques 3

Question-5 
Then the next question will appear that is about your other online preferences. (You can also select Daraz along with your own custom preference)

NPS Quiz-daraz.com.bd

Question-6
The final question of this survey is about DarazMall- whether you know about DarazMall or not. We all know about DarazMall- the biggest carnival of renowned brands and authentic products. Then you need to input the final answer ‘What comes to your mind when thinking about DarazMall?’

NPS Daraz quiz 6

 

Now hit the submit button.  A thank you page will come up with the Dazz logo. Your answer is recorded and will help us to provide better support to our customers. Happy Shopping!